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HAND PAINTED PAPER FURTHER INFORMATION

HANGING

Our Hand Painted Papers are painted by hand in the UK on to a pre-painted base paper.  Please click here to request hanging instructions.

UNIFORMITY

The hand mixed paints and hand painted designs used in this process do add to the beauty and individuality of our hand painted paper. We believe this adds to its charm, but it will not provide a guaranteed level of uniformity particularly between batches.  If this is of concern, please contact us to discuss this in more detail ahead of ordering.

DELIVERY TIME

Our Hand Painted Wallpaper will always be painted to order. Current workloads will always affect delivery times and delivery will be agreed on a project by project basis as part of the ordering process.

ORDERING

Confirmation of order can be covered by an exchange of pre-order paperwork.  All orders will require full settlement of a proforma invoice. Finalisation of order and commitment to supply will only be confirmed following settlement of the proforma invoice or when all necessary production details are received by us, whichever is later.  

CONFIRMATION OF ORDER

All pro forma invoices shall be an offer by us to sell the goods subject to these terms and conditions. The pro forma invoice, together with these terms and conditions, shall form the “Agreement” between us.

QUANTITIES

There is no minimum order quantity. However because of uniformity between batches and the manufacturing times involved, it is recommended that all parties err on the side of caution during the detailed discussions to fnalise quantities when ordering.

PRICES AND CARRIAGE

All prices quoted directly or on our Price Lists will exclude VAT or other UK Sales Taxes.  They will exclude any import or export duties where applicable.  They will also exclude carriage charges, which can be quoted at time of order once delivery address and all other information becomes available.  All taxes will be chargeable in accordance with current UK guidelines.

ORDER ACCEPTANCE

You should unpack and inspect your order immediately on delivery. Within 3 days of delivery please give notice in writing if any of the goods are not in accordance with the written order, damaged or defective.

No claims for faulty fabrics or wallpapers can be made after the fabrics or wallpapers have been cut or hung.

We cannot accept claims for non-delivery of the order unless notified in writing within 5 days of the agreed delivery date.

ORDER AMENDMENTS AND CANCELLATIONS

Cancellations or amendments of orders must be confirmed in writing whereupon we will endeavour to cancel or amend the order accordingly.  Your order cannot be cancelled or amended without our agreement if  we have already  put the order in to production.